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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adrian reza

February 26, 2025

5  out of  5
rating by adrian reza
"Service is outstanding Vianey very professional and attentive to details 100% recommend 😁"
We responded:
"Great to here Vianey took great care of you. She is great and will continue to be there when in need. Thank you for the trust with your Insurance needs."
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Roy Park

February 6, 2025

5  out of  5
rating by Roy Park
"Did my auto and home insurances. Really liked how we were treated."
We responded:
"Roy awesome to hear. We always try to do the best we can."
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Robin Shuler

February 4, 2025

5  out of  5
rating by Robin Shuler
"We have worked with Lorenzo Valdivia and his team at State Farm for many years, and they've always provided great service and helped us to save money. I recommend them to anyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you are happy with our service and your auto and home insurance. Your recommendation means a lot to us, and we truly appreciate your trust in our services over the years. If you ever need anything or have questions, don’t hesitate to reach out!"
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Dwight Karlsen

January 31, 2025

5  out of  5
rating by Dwight Karlsen
"Lorenzo & Wendy got me quotes that beat my current carriers on an Auto and home bundle"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Lorenzo and Wendy were able to provide you with auto quotes that exceeded your expectations. Getting a great deal on your auto and home bundle is what we strive for! If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!"
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Hector Herrera

January 29, 2025

5  out of  5
rating by Hector Herrera
"Really appreciate the agency setting up my auto life and home insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency in setting up your auto, life, and home insurance. Your satisfaction is our top priority, and we’re here to help with any future needs you may have. If you have any questions or need assistance, please don’t hesitate to reach out. Thanks again for choosing us!"
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Mikaela Warburton

January 24, 2025

5  out of  5
rating by Mikaela Warburton
"Set up my auto insurance with this agent highly recommend."
We responded:
"Thank you for your recommendation! We're thrilled to hear that you had a positive experience with our services. Setting your auto insurance hopefully was simple and easy."
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valentin reyes

January 15, 2025

1  out of  5
rating by valentin reyes
"“I will be here to help you as much as I can as your agent” is probably one of the biggest failure in commitment in all my years of having insurance. I have had a home claim open with State Farm since September 27th till now (January 15th), with only receiving some payout. I received a quote with a local general contractor and State Farm back on January 3rd of the price to pay out. They mentioned some material payout, but it’s been a month and still no payment. My first initial reaction was to reach out to my agent since they sell you on “we are on your side and will help you with your needs on the insurance side”. When trying to get ahold of my agent, the office picked up and was unhelpful and rude. Their recommendation was to “reach out to the claims department because we don’t deal with claims”. I tried to move to another office with State Farm and the owner of the office reached out to me promising to get everything sorted and move the case forward by Christmas. I host Christmas and new years every year and this year, I had to scramble to change family plans last minute due to false promises. The past month I had to start putting money of my own to start remodeling since the claim has been going on with no ending date. The back and forth is extremely frustrating with no support State Farm."
We responded:
"I'm really sorry to hear about your experience. It sounds incredibly frustrating and disappointing to have faced such challenges with your home claim. Claims is never easy, and communication is everything. We have been able to get some resolution to your claim and I truly wish to help you as much as I can. Unfourtunatly not all claims are paid to the satisfaction of our customers based on damages caused to your home. i hope to truly help you any way I can. Please call the office and we can continue to discuss. Thank you for sharing your feedback; your experience highlights the importance of clear communication and accountability in the insurance process. I hope your situation is resolved soon, and you receive the support you need."
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Salvador Garcia

January 7, 2025

5  out of  5
rating by Salvador Garcia
"Came in for auto insurance and I am now covered for more with less payments. Also am now covered with life insurance thanks to Lidia and Lorenzo."
We responded:
"It sounds like you had a positive experience with Lidia and Lorenzo regarding your auto and life insurance coverage! It’s great to hear that you were able to secure more coverage while reducing your payments. If you have any questions about your new policies or need further assistance, feel free to ask!"
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john philip

January 6, 2025

1  out of  5
rating by john philip
"Worst customer service."
We responded:
"John I do not see you as one of our customers. I believe you have the wrong agency. But I would call the agent that you have a speak to them. I am sure they can help you. If you would like to call my office, I would be more than happy to help you."
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P Skogmo

January 3, 2025

5  out of  5
rating by P Skogmo
"Lorenzo helped me so much in understanding how to maneuver through the State Farm app regarding my home claim. Thank you!"
We responded:
""Thank you so much for your kind words! We're thrilled to hear that I was able to assist you in navigating the State Farm app for your home claim. If you have any more questions or need further assistance, please don’t hesitate to reach out!""
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Jani Lyrintzis

November 23, 2024

5  out of  5
rating by Jani Lyrintzis
"Valerie is super responsive and was able to help to optimize my multiple policies and discounts. Highly recommend her and the entire agency!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Valerie was able to assist you effectively and help optimize your insurance policies and discounts. Your recommendation means a lot to us! If you need any further assistance or have more questions, feel free to reach out anytime."
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Alejandro Jimenez

November 19, 2024

5  out of  5
rating by Alejandro Jimenez
"Had a good experience with getting my cars insurance. I am paying less than what I had before. Great customer service!"
We responded:
"That's wonderful to hear! It’s always a relief to find a better deal on car insurance. If you need assistance with anything else, feel free to reach out to us. "
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rafael lopez

November 14, 2024

5  out of  5
rating by rafael lopez
"Tuve un buen servicio por como ayudan a la gente aquí. Me ayudo Lorenzo y Lidia agar una asegurabas de carro y casa. Recomiendo que vengan las personas aquí."
We responded:
"¡Qué bueno escuchar que tuviste una buena experiencia con el servicio de Lorenzo y Lidia parecen haber hecho un gran trabajo al ayudarte con tu aseguradora de carro y casa. Las recomendaciones de personas satisfechas son muy valiosas. gracias Lorenzo"
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Jose. Orellana

November 12, 2024

5  out of  5
rating by Jose. Orellana
"Wendy helped me a lot with my auto insurance with my new car. Great staff, super helpful!"
We responded:
"It's wonderful to hear that Wendy and the team provided you with such excellent assistance for your auto insurance! Please feel free to reach out to us anytime."
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cecilia diaz

November 6, 2024

5  out of  5
rating by cecilia diaz
"Lidia was so helpful in getting me auto insured!! Honestly, I didn’t think it was possible to get more affordable insurance with great coverage in this economy!! Really had a good experience"
We responded:
"That's wonderful to hear! It sounds like Lidia went above and beyond to help you find the right auto insurance at a great price. It's always a relief to find affordable options with good coverage, especially in today's economy. If you have any more questions or need further assistance, feel free to ask! Lorenzo Valdivia 425 408 0576."
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Harry Torian

October 22, 2024

2  out of  5
rating by Harry Torian
"I understand insurance to a point. Whether it is life, auto, or home. I guess wasn't ready for so much misunderstanding. I will know better the next time when I will get my house in order one day. Thank you for your time and I hope not to call on your company in the foreseeable future."
We responded:
"Harry, I understand claims are always difficult. I am glad that we were able to assist you and that your claim has been fully completed and that you are made whole again. "
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Donna Maas

October 10, 2024

5  out of  5
rating by Donna Maas
"Really like the service this agency provides. My auto insuranc, home insurance and umbrella."
We responded:
"I'm glad to hear that you are satisfied with the services provided by your insurance agency! It's great that you have coverage for your auto insurance, home insurance, and an umbrella policy. If you have any specific questions or need assistance with anything related to your insurance policies, feel free to ask."
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Jackie Mahlen

October 7, 2024

5  out of  5
rating by Jackie Mahlen
"Lorenzo has great customer service and found the best price for insurance on my house!. Highly recommend!!"
We responded:
"Jackie thank you for the review. Much appreciated. If you have any more questions or need assistance with anything else, feel free to ask!"
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Raúl René García Castro

October 1, 2024

5  out of  5
rating by Raúl René García Castro
"Highly recommend this agencia. Great service"
We responded:
"Gracias por tener tu seguros con nuestra oficina."
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Juan Arriaga

September 30, 2024

5  out of  5
rating by Juan Arriaga
"Really happy with this agency. The set up my life insurance, home insurance and auto. They really took the time to discuss everything to me."
We responded:
"Great to hear that you're happy with the agency and the services they provided! If you have any specific questions or need assistance with anything related to your life insurance, home insurance, or auto insurance, feel free to let me know. I'm here to help!"
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Bernie Wong

August 15, 2024

5  out of  5
rating by Bernie Wong
"Julio Ortiz Arias (working in Lorenzo's office) has been very responsive to our requests for a new auto insurance policy, and took care of our needs in no time! We appreciate his efforts!"
We responded:
"Thank you for your 5-star review and for recognizing Julio Ortiz Arias from Lorenzo's office! We're delighted to hear that Julio provided you with excellent service and was responsive to your requests for a new auto insurance policy. We will make sure to pass along your kind words to him and acknowledge his efforts. If there's anything else we can assist you with, please don't hesitate to reach out. We value your trust and appreciate your feedback. Thank you for choosing our agency!"
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罗伊

August 13, 2024

5  out of  5
rating by 罗伊
"New customer just switched to Stare Farm, Julio is one of the best people to talk with, super professional and efficient."
We responded:
"Thank you for your 5-star review and for choosing State Farm as your insurance provider! We're thrilled to hear that Julio has been a standout in providing you with excellent service. We pride ourselves on having professional and efficient team members like Julio who are dedicated to meeting our customers' needs. We will be sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you as a valued customer. Thank you again for choosing State Farm!"
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Mehri Noroozi

August 11, 2024

5  out of  5
rating by Mehri Noroozi
"I switched to state farm.one of the Agent, Paulina helped me patiently and explained all the details clearly about the auto and homeowner insurance policies so I have decided to switch to state farm.Thanks Paulina for being so amazing. I highly highly recommend this wonderful Agent to others who seeking auto or homeowners insurance. Thanks a lot and wishing you the best 🤩"
We responded:
"Paulina is great happy to assist "
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Mayra Gonzalez

August 6, 2024

5  out of  5
rating by Mayra Gonzalez
"Super profecional !! good services 👍"
We responded:
"Gracias Mayra"
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Scott Woods

August 1, 2024

5  out of  5
rating by Scott Woods
"Always there when a question needs to be answered, Always polite and knowledgeable."
We responded:
"Thank you Scott we appreciate your trust."